Policies

Privacy Policy

 
Protecting your private information is our priority. This Statement of Privacy applies to visitccnc.com, and Cherokee County Tourism Development Authority and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Cherokee County Tourism Development Authority include visitccnc.com and Cherokee County TDA. The Cherokee County TDA website is a Travel and tourism site. By using the Cherokee County TDA website, you consent to the data practices described in this statement.
 
Collection of your Personal Information
In order to better provide you with products and services offered, Cherokee County TDA may collect personally identifiable information, such as your:
 

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number
• cabins, airbnbs, or businesses

 
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
 
Use of your Personal Information
Cherokee County TDA collects and uses your personal information to operate and deliver the services you have requested.
 
Cherokee County TDA may also use your personally identifiable information to inform you of other products or services available from Cherokee County TDA and its affiliates.
 
Sharing Information with Third Parties
Cherokee County TDA does not sell, rent or lease its customer lists to third parties.
 
Cherokee County TDA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Cherokee County TDA may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cherokee County TDA, and they are required to maintain the confidentiality of your information.
 
Cherokee County TDA may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cherokee County TDA or the site; (b) protect and defend the rights or property of Cherokee County TDA; and/or (c) act under exigent circumstances to protect the personal safety of users of Cherokee County TDA, or the public.
 
Tracking User Behavior
Cherokee County TDA may keep track of the websites and pages our users visit within Cherokee County TDA, in order to determine what Cherokee County TDA services are the most popular. This data is used to deliver customized content and advertising within Cherokee County TDA to customers whose behavior indicates that they are interested in a particular subject area.
 
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Cherokee County TDA. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Cherokee County TDA website.
 
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
 
Security of your Personal Information
Cherokee County TDA secures your personal information from unauthorized access, use, or disclosure. Cherokee County TDA uses the following methods for this purpose:
 
SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
 
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
 
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

 
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 
Children Under Thirteen
Cherokee County TDA does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
 
E-mail Communications
From time to time, Cherokee County TDA may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Cherokee County TDA or click on a link therein.
 
If you would like to stop receiving marketing or promotional communications via email from Cherokee County TDA, you may opt out of such communications by clicking a link in the footer of the email.
 
Changes to this Statement
Cherokee County TDA reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
 

Disclaimer

The Cherokee County Tourism Development Authority (TDA) provides the visitcherokeecountync.com Web site as a service to the public and to meet the stated goals of the TDA as described by Cherokee County Ordinance and the TDA Mission Statement.

The TDA is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided on this Web site is correct, complete, and up-to-date.

Although the TDA site may include links providing direct access to other internet resources, including Web sites, the TDA is not responsible for the accuracy or content of information contained in these sites.

Links from the TDA to third-party sites do not constitute an endorsement by the TDA of the parties or their products and services. The appearance on the Web site of product or service information does not constitute an endorsement by the TDA, and the TDA has not investigated the claims made by any advertiser. Product information is based solely on material received from those supplying the information.

Website Accessibility

The Cherokee County TDA is committed to making our services accessible to everyone. We are making continuous improvements to our website to make it easier for persons with disabilities to use. We are also making every effort to meet evolving accessibility standards, including those set forth in 36 CFR Parts 1193 and 1194 (January 18, 2017).

We are committed to making our website accessible and inclusive for people with disabilities. We believe in access to knowledge, no matter what sort of physical barrier a user may have. We are designing our website to be accessible to impaired users to navigate, understand, see, and interact. We strive to implement the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”), and EN 301 549 to the best of our ability.

Here are a few of the improvements we are currently making to our website:

Label Tags: We use labels and titles to make it easier to find things and to use fewer keystrokes in getting around our website.

Image Text Alternatives: We have added label tags on images throughout our website to make it easier for persons with visual or cognitive disabilities to find information on our site. We are working to have a corresponding image for every page on our website that you can use as an alternative to text. We are making every reasonable effort to make the images functional so you can find the content you are looking for quickly. We are also making it possible to find content without having to distinguish among colors.

Partial Conformance where Full Accessibility is Not Possible: Some of the pages on our website may not conform fully to existing accessibility standards if accessibility support for them does not exist. For such pages, if any, every effort is being made to make them conforming to existing guidelines. Such partial non-conforming content may exist, for example, where a third party has contributed content that is non-conforming.

In order to increase accessibility to our services to everyone, we are committed to following the evolving standards for accessibility and will continue to upgrade our existing legacy system to make it better.

Contact Information

Cherokee County TDA welcomes your questions or comments regarding this Statement of Privacy. If you believe that Cherokee County TDA has not adhered to this Statement, please contact Cherokee County TDA at:

Cherokee County Tourism Development Authority
20 Tennessee Street
Murphy, North Carolina 28906

Email Address:
manager@visitcherokeecountync.com

Telephone number:
828-557-0602

Effective as of June 04, 2021